Help: Answer

Order Status

Has my order shipped?
	As of January 4^th 2013 Importers Direct LLC purchased the URL for the www.CheapDjGear.us website however, Importers Direct LLC did not purchase Pro Audio Video Inc or any of their assets or liabilities. You will have to contact them concerning any orders dated before 1/4/2013. Importers Direct LLC is not affiliated with Pro Audio Video Inc nor does it have any contact information for them. Sincerely, Importers Direct LLC Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
	Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
	As of January 4^th 2013 Importers Direct LLC purchased the URL for the www.CheapDjGear.us website however, Importers Direct LLC did not purchase Pro Audio Video Inc or any of their assets or liabilities. You will have to contact them concerning any orders dated before 1/4/2013. Importers Direct LLC is not affiliated with Pro Audio Video Inc nor does it have any contact information for them. Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
	Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
	Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.